Important Info & COVID-19 Measures

How much do lessons cost?

As of July 1st, 2023, a single lesson will cost $70 dollars and a set of 5 lesssons pre-paid will cost $325 dollars.

Payment needs to be made prior to the lesson and we accept the following forms of payment: 

1. Bank Transfer
2. Cash on the day
3. Credit card (via Stripe) where we will send a payment link. Please note paying by Credit card will incur a $5 surcharge

What Covid-19 prevention measures are in place?

Your health and well being is extremely important to us. We consider your safety (on and off the road) as our top priority, so any concerns please let us know.

At ORANGE we are open for lessons, and for safety we have the following Covid-19 measures:

1. In line with Government regulations, students and Instructors will have to wear masks during in-car tuition
   
2. Cleaning and sanitising between lessons
   
3. QR code available for contact tracing
   
4. Air-flow and ventilation will be optimised when practical
   
5. General common sense!

If you feel unwell before your booking, please do not hesitate to let us know, we can reschedule at no charge. We consider your safety (on and off the road) as our top priority, so any concerns please let us know.

What is your Cancellation Policy?

• Please text me on 021 724 073 urgently to advise if you are running late. Your lesson may be shortened as lesson times are tightly scheduled.
• If you are more than ten (10) minutes late for your agreed booking, and there has been no communication, we will consider the lesson cancelled and you will forfeit that lesson’s fee. You will be required to re-book and pay for another lesson
• 24 hours notice of a cancellation is required to avoid paying for missing the lesson
• Lessons cannot be exchanged or transferred without prior notice and agreement, nor in part or full for cash
• If you would like to reschedule a lesson, 24 hours notice is required and this will be dependent on available times

What payment options are there?

1. Online banking. Please make sure payment is in our account the day before the lesson.
2. Cash. Please pay on the day at the start of your lesson. Lessons will only proceed once payment is received. Receipts can be emailed through later or a paper receipt can be given on the day.
3. Credit Card. We use Stripe to securely process all payments, and send an invoice with payment link over email. Receipts are automatically generated and sent via email. Stripe is used by millions of businesses around the world.

What is an “I” endorsement?

Clive Grant is an AA certified and qualified Driving Instructor with an “I” endorsement. This means as well as being qualified to teach driving, he has been through a “fit and proper person” assessment. This confirms he has no transport-related offences, criminal convictions or past complaints. An “I” endorsement also requires a current Medical Certificate, Vision Test and of course a Driving Test (both written and practical).

What is the car you use?

Lessons include use of our car. Hamilton Driving Instructor employs an automatic 2021 Suzuki Swift. The car is dual controlled for safety. The Suzuki Swift is the latest in safety and technology with an ANCAP Safety 5 star rating. To achieve the maximum 5 star ANCAP safety rating, a vehicle must perform to the highest level across all crash tests and assessments (source: ANCAP).

Is insurance included?

The lesson cost fee includes the cost of insurance. However, there is a $400 to $1,000 excess (dependent on age) to be paid by the driver in the event of an accident. I hold General Liability insurance for up to two million dollars and Statutory Liability insurance for up to one million dollars. Hamilton Driving Instructor accepts no liability in the event of damage to your person, vehicle, property or third party.

Can I use my own vehicle?

Lessons in your own manual or automatic car are possible, and often it can be a benefit to have lessons in the car you will be driving and sitting any driving tests in. Your vehicle must registered and warranted, and have sufficient insurance coverage. This is your responsibility to organise and we reserve the right to verify before any lessons take place. Please check with your own insurer to ensure you have the correct cover. The lesson cost is the same whether we use your car or our dual controlled automatic Suzuki Swift.

I know I need to bring my license. What else?

The student must bring their driving licence with them for their lessons. We are legally unable to do any lessons if a student does not produce their licence. Students can avoid the cost of a last minute lesson cancellation by ensuring they have their licence at all times when they drive. Otherwise bring comfortable clothing and appropriate shoes for driving (no jandals, no open toe sandals, etc.).

Can I gift lessons?

Yes, you can. Give the gift of confidence and knowledge on the road through practical driving lessons. Simply contact us to arrange payment and we can schedule lessons to suit.

What is your privacy protection policy?

We know today personal data protection is of paramount importance. We only store the data we need to do our job as a driver instructor and will not keep any data beyond this. All credit card information is handled by Stripe and we do not see or handle any of your financial data. For more on our data privacy policy please see this page. 

Please note that all information is valid and accurate as of May 2022 but is subject to change. If you would like to check any of the above, please contact 021-724-073